At a Glance

We are a global service provider with a wide range of trade services.

Founded in 2012, Commerz Trade Services Sdn. Bhd. is a 100% owned subsidiary of Commerzbank AG. Catering to multiple branches across Asia, Europe and America, we contribute to increase profitability, standardize quality and leverage synergies for Commerzbank AG into one central hub ensuring cost efficient processing. With our global expertise and network, we are ideally positioned to deliver a wide range of global services and comprehensive solutions to meet the needs of our clients.

Our approach to Risk Management is premised on well-established governance and control processes, using the 'three lines of defense' model. Over the years, our Risk Management function has been further strengthened and refined the Enterprise Risk Management (ERM) framework, the Business Continuity Program (BCP), Anti Money Laundering/Countering Financing of Terrorism (AML/CFT), and the Sanctions programs. In addition, the Know Your Customer (KYC) capabilities were enhanced through acquisition of AML/CFT and Sanction Screening tools.

Management Team

Arne Graeber

Chief Executive Officer

Vijayasuria Arulchothy

Head of Operations / Deputy GM

Kumaran Vijayan

Head of Support Management

Bhupinder Singh

Head of Local Compliance

Prameswari Gopal

Head of Compliance Operations

Gopinath Ulakhanazan

Group Head of Trade Finance

Zulkefli Mohamed

Group Head of Payments and Financing

Prakash Renggasamy

Group Head of Due Dilligence I

Thanaletchumi Letchuman

Group Head of Due Dilligence II

Kamariah Nasruddin

Group Head of Market Operations and Loan Admin

Kam Mei Hoong

Group Head of Client Verification Team

Jackie Aw Swee Liang

Group Head of Organization and Security

Christopher Holland

Group Head of Business Management, Support and Analytics

Titi Goh

Group Head of Human Resources

Adrian Loh Wei Keong

Group Head of Finance and Accounting

Mohd Azlan Asim

Team Lead of International Platform Consolidation

Vacant

Team Lead Engineer Operations Infrastructure

Our Values

Supporting global locations, we draw on the knowledge of staff to achieve long term benefits. We are responsible for maintaining and anticipating the need for a range of processes and functions in order to improve operations and reduce costs.

Trust & Reliability
We act in credible, reliable and secure ways that demonstrates we are fit to be, and we value the talent, time and intentions of everyone we work with.

Respect
We respect all stakeholders that surround us, and for our commitment to honesty, confidence and transparency.

Commitment
We uphold our promises to each other, all the time behaving ethically, which is elemental to our success.

Team Spirit
We embrace our diversity and invest in each other because we win or lose as a team.

Performance
We execute action towards the successful fulfillment of agreed outcomes to our stakeholders through our talented teams.

Our Vision

"We aim to be the most innovative low-cost service provider for standardized and tailor-made solutions in the banking sector."

Our Mission

"We provide our services in a sustainable manner that benefits the overall franchise, community and clients. We are doing this by applying the latest technology and continuously try to do things differently."

Overview

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